Help Center
Frequently asked questions
Everything you need to know about our Catskills dog hikes, private grooming, force-free training, and safety standards.
Catskills Dog Hikes & Trail Logistics
How long is a Catskills hike day?
How many dogs and handlers go on each hike?
What is your morning pickup and evening return schedule?
What is required before booking a dog on a mountain hike?
My dog has never hiked off-leash. Can they come?
What safety equipment is used on the trail?
What weather conditions cancel a hike?
Private Grooming
What is included in private grooming?
How much does an after-hike bath cost?
Do you ever use cage dryers?
My dog has itchy or allergic skin. Can you help?
Safety, Health & Emergency Protocols
What happens in a veterinary emergency on the trail?
What vaccinations are mandatory?
How do you protect against ticks and Lyme disease?
Are you licensed and insured?
Pricing, Memberships & Cancellations
How much does a Catskills dog hike cost?
What happens if I need to cancel with less than 48 hours notice?
Do unused member hikes roll over?
Why does this cost more than a dog walker?
Dog Training & Service Animal Preparation
What training methods do you use?
What does the 6-Week City Manners program cover?
What is the difference between a service dog and an emotional support animal?
What is your Off-Leash Recall course?
Need to Review Complete Operating Terms?
Our full cancellation windows, weather credit guarantees, and liability protections are detailed on our Terms page.
Read Our Terms of Service →Still Have Questions?
Christopher is happy to answer any questions about your dog's temperament, trail routes, or scheduling.